No, truck freight companies do not require their drivers to unload shipments. It is the buyer's responsibility to unload the freight at their location. QuickJack will take no responsibility for additional charges of any kind that may incur related to, or involved with, the renting or acquisition of equipment of any kind necessary to unload items off of a delivering carrier's truck. An additional service fee will apply to all residential deliveries of heavy-equipment. An additional service fee will also apply to any lift-gate service. Shipping and handling rates are subject to change without notice.