All QuickJack shipments are subject to our standard return policies and associated restocking charges. The customer must retain original cartons and contact our Customer Service Department within 10 days from the date of the invoice before any product is returned to the manufacturer. Special or custom order products of any kind cannot be returned for credit or refund.
It is the customer's responsibility to check cartons for signs of damage, shortage, or abuse. The customer should open the cartons and check the contents and note any shortages or damages to the freight bill at the time of delivery. It is the customer's right to refuse any shipment that shows obvious signs of damage or shortage at the time of delivery. If damage is discovered after the delivery driver has left, retain damaged packaging materials and contact our customer service department at 1-888-262-3880 or email us at firstname.lastname@example.org